These Terms of Service ("Terms") govern your access to and use of Victoria AI OS, the legal artificial intelligence operating system provided by Divorce.law Ltd. ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. DEFINITIONS
"Service" means Victoria AI OS, including all software, features, applications, data, and content provided by Company.
"Subscriber" means the law firm, legal organization, or attorney who has contracted for use of the Service.
"Users" means attorneys, staff, and authorized personnel of Subscriber who access the Service.
"Clients" means individuals who access the Client Portal as clients of Subscriber.
"AI Usage" means computational resources consumed by artificial intelligence processing, measured in credits.
"Customer Data" means all data, content, documents, and information uploaded, entered, or processed through the Service.
"Output" means text, documents, analysis, or other content generated by Victoria AI in response to user inputs.
2. SERVICE DESCRIPTION
Victoria AI OS is a comprehensive legal operating system that provides:
- AI-powered legal document drafting and analysis
- Case management and workflow automation
- Financial analysis and calculations
- Client communication management
- Document storage and intelligent search
- Client portal access
The Service is intended exclusively for use by licensed attorneys and legal professionals in the United States for legitimate legal practice purposes.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Attorney Users
To use the Service as an attorney user, you must:
- Be a licensed attorney in good standing in at least one U.S. jurisdiction
- Have authority to bind the law firm or organization you represent
- Provide accurate and complete registration information
- Maintain the confidentiality of account credentials
3.2 Staff Users
Staff users must be authorized by the Subscriber and work under the supervision of licensed attorneys.
3.3 Client Users
Clients may access the Client Portal only as invited by their attorney and with appropriate authorization agreements in place.
4. ACCEPTABLE USE POLICY
4.1 Permitted Uses
You may use the Service only for:
- Legitimate legal practice activities
- Client representation and case management
- Legal research and document preparation
- Professional legal consultation and advice
4.2 Prohibited Uses
You may NOT use the Service for:
- Any unlawful purpose or activity
- Generating content that violates legal ethics rules
- Processing non-legal or personal matters unrelated to your practice
- Circumventing usage monitoring or billing systems
- Sharing access with unauthorized third parties
- Reverse engineering or attempting to extract proprietary algorithms
- Training competing AI models or services
- Processing data belonging to clients of other law firms without authorization
5. BILLING AND PAYMENT
5.1 Subscription Fees
Subscriber agrees to pay the monthly subscription fee for the selected service tier as specified in the Order Form or subscription agreement.
5.2 Usage-Based Billing
AI computational usage is billed monthly at actual cost with no markup. Charges reflect the exact fees charged to Company by third-party AI providers (including Anthropic, OpenAI, and others).
5.3 Payment Terms
- Subscription fees are due monthly in advance
- Usage charges are billed monthly in arrears
- Payment is due within 30 days of invoice date
- Late payments may result in service suspension
- All fees are non-refundable except as specified in these Terms
6. PROFESSIONAL RESPONSIBILITY AND AI LIMITATIONS
6.1 AI Tool Limitations
IMPORTANT: The Service is a legal technology tool, not a substitute for professional legal judgment.
Users acknowledge that:
- AI-generated Output is probabilistic and may contain errors
- All Output requires professional review and verification
- The Service cannot replace attorney competence, judgment, or ethical obligations
- AI responses are based on training data and may not reflect current law
- The Service does not constitute legal advice
6.2 Attorney Obligations
Using attorneys must:
- Maintain competence in AI technology per ABA Model Rule 1.1
- Exercise independent professional judgment on all AI Output
- Verify accuracy of all AI-generated content before use
- Ensure client confidentiality is maintained
- Comply with all applicable rules of professional conduct
- Supervise staff use of AI tools appropriately
- Not rely solely on AI for legal analysis or advice
7. DATA PROTECTION AND CONFIDENTIALITY
7.1 Data Ownership
Subscriber retains all ownership rights in Customer Data. Company claims no ownership interest in Customer Data.
7.2 Confidentiality
Company will maintain the confidentiality of all Customer Data and will not:
- Disclose Customer Data to third parties without authorization
- Use Customer Data for Company's own purposes
- Train AI models on Customer Data without explicit consent
- Access Customer Data except as necessary to provide the Service
7.3 Data Security
Company implements industry-standard security measures including:
- End-to-end encryption for data in transit and at rest
- Access controls and authentication systems
- Regular security audits and vulnerability assessments
- SOC 2 Type II compliance
- Employee background checks and confidentiality agreements
8. LIMITATION OF LIABILITY
8.1 Liability Cap
Company's total liability for all claims arising from these Terms or the Service shall not exceed the amount paid by Subscriber in the 12 months preceding the claim.
8.2 Excluded Damages
Company shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits or business opportunities
- Legal malpractice claims
- Errors in AI-generated content
- Data breaches caused by Subscriber's actions
9. TERM AND TERMINATION
9.1 Term
These Terms remain effective until terminated by either party.
9.2 Termination for Convenience
Either party may terminate with 30 days' written notice.
9.3 Effect of Termination
Upon termination:
- Access to the Service ceases immediately
- Customer Data will be available for download for 90 days
- All payment obligations remain due
- Confidentiality obligations survive
10. DISPUTE RESOLUTION
10.1 Governing Law
These Terms are governed by Delaware law, excluding conflict of law principles.
10.2 Arbitration
Disputes shall be resolved through binding arbitration under JAMS rules in Delaware, except for:
- Claims for injunctive relief
- Small claims court matters
- Professional ethics disputes
11. CONTACT INFORMATION
For questions about these Terms:
By using Victoria AI OS, Subscriber acknowledges reading, understanding, and agreeing to be bound by these Terms of Service.